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Author Topic: Error Opening PDF  (Read 558 times)

darrenforce

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Error Opening PDF
« on: January 14, 2020, 12:17:15 PM »

After downloading the newest version 1.61.1 I am having the following error whenever I open some PDF files

Error: Could not find the Object 9 0 with type DictionaryToken

Could you advise what would be causing this.

Thanks
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admin

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Re: Error Opening PDF
« Reply #1 on: January 14, 2020, 03:14:45 PM »

Hi Darrenforce,

Most likely it's caused by an issue with PDF annotations extraction. Would you be able to send me this PDF for a deeper look, assuming it's not confidential? (support@ivytools.net)

Meanwhile please try to uncheck "Read Annotations" in the Options page to see if it helps.

Thank you,
Andrew
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