IvyTools

General Category => General Discussion => Topic started by: darrenforce on January 14, 2020, 12:17:15 PM

Title: Error Opening PDF
Post by: darrenforce on January 14, 2020, 12:17:15 PM
After downloading the newest version 1.61.1 I am having the following error whenever I open some PDF files

Error: Could not find the Object 9 0 with type DictionaryToken

Could you advise what would be causing this.

Thanks
Title: Re: Error Opening PDF
Post by: admin on January 14, 2020, 03:14:45 PM
Hi Darrenforce,

Most likely it's caused by an issue with PDF annotations extraction. Would you be able to send me this PDF for a deeper look, assuming it's not confidential? (support@ivytools.net)

Meanwhile please try to uncheck "Read Annotations" in the Options page to see if it helps.

Thank you,
Andrew